About Estuary Group Practice
Download our Practice leaflet here The practice is long-established and we moved to our purpose built premises, in Gowerton, in 1996. The practice is a partnership practice (non-limited) providing medical...
Access to medical records
The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Requesting...
Accessing someone else’s information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you...
Complaints
We welcome your suggestions to improve our service. Our aim is to provide the best possible service to our patients. However, we do realise that occasionally mistakes or misunderstandings can...
Health information
Self care advice and links to helpful resources.
Medical education
We are also a training practice and continually have GP registrars with us at Gowerton, supervised by the partners. They are fully-qualified doctors who join the practice to complete their...
Patient confidentiality
We are governed by the Data Protection Act for record keeping. All our staff are fully trained in the importance of patient confidentiality and will only have access to information...
Patient rights and responsibilities
You should attend your appointments at the right time. If this is not possible, please let us know as soon as possible. We ask you to treat the staff and...
Patient survey and results
We will publish the latest patient survey and results information on this page. View the results from the January 2025 patient survey.
Practice policies
Read our practice policies on these pages.
Using this website
The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute...
Date published: 20th September, 2023
Date last updated: 21st September, 2023