We have a service called ‘Ask My GP’. This service enables our patients to request help from our clinicians via the internet or a smart phone. You will have the option to request email advice, telephone or face to face help.
The service opens at 8am Monday to Friday and closes when we reach capacity, the time of which varies each day depending on how busy we are. We recommend going on as early as you can.
If you have an urgent medical problem once 'Ask my GP' closes for the day, then please telephone the Surgery.
All our registered patients are welcome, and as a parent or carer you can use AskMyGP on behalf of a patient. You may prefer a telephone or email response.
Ask my GP enables you to see when your usual GP is working so you can request help from specific individuals.
Click on the 'Ask My GP' link above.
For advice outside of normal Surgery hours you can contact 111 for more urgent advice.
Please click on the below link for more information about blood tests:
Estuary Group Practice is currently carrying out some of the vaccines in the order advised by the government.
We vaccinated Groups 1,2 and 6. All other group are done in mass vaccination centres.
If you are in any of the categories we've done and have not had your 1st or 2nd vaccine, please contact the surgery.
For all other groups, please direct any queries to email@example.com or call 01792 530606 (10am-3pm Monday-Saturday).
Vaccination and travel
Vaccination certificates for international travel are now available in Wales for those who have had two doses of the vaccine by calling 0300 303 5667. (Open seven days, between 9am and 5pm.)
DO NOT contact your GP or the health board for a certificate.
Essential travel and urgent requests only.
Check the requirements of the country you plan to visit.
If a negative Covid test is required prior to travel, this must NOT be an NHS test. Instead you must book and pay for a test from a private provider. Go to this GOV.UK webpage for a list of providers:
Go to the Welsh Government website for detailed advice on vaccination certificates: https://gov.wales/written-statement-vaccination...
Updated Oxford-AstraZeneca guidance
Friday (May 7th) the Joint Committee on Vaccination and Immunisation (JCVI) recommended that those under 40 (with no clinical risk factors) should be offered an alternative to the Oxford-AstraZeneca vaccine where one is available and it doesn’t delay vaccination.
This precautionary measure updates previous advice that those under 30 should be offered an alternative. It’s been changed because the risk of younger people becoming seriously ill with Covid is decreasing as infection rates fall and due to the good supply of alternative vaccines.
As a result, this health board is now offering those under 40 the Pfizer vaccine.
If you are over 40, it is likely that you will be offered the Oxford-Astra Zeneca vaccine. This is because we have to manage our supplies carefully so we can’t offer a choice of vaccine.
Blood clots and unusual bleeding following the first dose of the Oxford-AZ vaccine remain extremely rare (around four cases for every one million doses given) although seen slightly more often in young people and occurring between four days and four weeks after vaccination.
Everybody who has already had a first dose of the Oxford-AZ vaccine should be reassured that they should receive a second dose of the same brand, irrespective of age, in line with JVCI advice. Medical exemptions may apply to a very small minority.
Patients prescriptions for Estuary Group Practice
*If you are collecting a prescription from the surgery, please make sure it is after 4pm*
Please click Here for more information on how to order your prescriptions
Please find below current guidance on how to access Estuary Group Practice (Gowerton, Penclawdd and Pen Y Bryn sites) during the current Coronavirus pandemic.
We have now moved to a telephone first approach to allow us to protect patients and reduce the impact of Coronavirus. This means you are no longer able to book an appointment through the normal channels, instead you will be listed as a ring back for a Doctor or Nurse to call you. You do not have to ring promptly at 8am as the GPs will continue to take calls and return them throughout the day. When asking for a call back you must give an up to date phone number and be able to answer when we ring. You must also give the receptionist a description of your problem. When your call is returned the GP or nurse will speak with you, giving over the phone advice regarding your problem and where necessary you may be brought to surgery for further assessment. On the day of your appointment you will receive a call from a Doctor to assess if a face to face appointment is the safest option.
If you are asked to attend surgery, please be aware the main doors are locked at all sites. You will be given instructions on how to enter the surgery during your initial consultation with practice staff. When entering, staff who greet you will likely be wearing protective clothing, do not be alarmed this is for your safety as well as theirs. You will also have your temperature taken and be asked to wear a mask upon entry (please bring your own mask).
We appreciate this is a worrying time for many but we are working hard to provide a safe environment for all our patients to receive the care they need. Please be assured we are not closed and you will be able to speak with a Doctor.
Additionally due to the changing situation of the Coronavirus pandemic please make sure to check your mobile phones for SMS messages from us, and also follow the Llwchwr cluster page on Facebook and Twitter. Other useful sources are linked below.
Lastly in line with NHS and Public Health Wales guidance. If you have symptoms of a new persistent cough, fever or loss of taste/smell, you should self isolate and you do not need to contact the surgery directly to do this.
Thank you for your understanding at this time.
The Doctors and Staff of Estuary Group Practice
Useful Information :-
Public Health Wales - https://phw.nhs.wales/
Search Llwchwr Cluster on Facebook and @LlwchwrCluster on Twitter or links on the bottom of the page.
Telephone: 01792 872404
Repeat Prescriptions: 01792 872409
Telephone : 01792 850311
Repeat Prescriptions: 01792 850311
Telephone : 01792 899090
Repeat Prescriptions: 01792 899090
Fax: 01792 875170