ASK MY GP


 

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We have a service called ‘Ask My GP’. This service enables our patients to request help from our clinicians via the internet or a smart phone.  You will have the option to request email advice, telephone or face to face help. 

 The service is open 7am - 11am Monday to Friday.

Please make sure you are available to take a phone call any time from putting the request in until 6pm. You may be asked to come to the surgery if the GP requests, so also make sure you can attend that day too. If you feel you will not be available on the day of your request, then please recontact us on a day you are available.

If you have an urgent medical problem once 'Ask my GP' closes for the day, then please telephone the Surgery.

All our registered patients are welcome, and as a parent or carer you can use AskMyGP on behalf of a patient. You may prefer a telephone or email response. 

Ask my GP enables you to see when your usual GP is working so you can request help from specific individuals.

Click on the 'Ask My GP' link above.

For advice outside of normal Surgery hours you can contact 111 for more urgent advice.

Prescriptions 

*If you are collecting a prescription from the surgery, please make sure it is after 4pm*


Please click Here for more information on how to order your prescriptions and sign up for My Health Online.

Blood Tests

 

Please click on the below link for more information about blood tests:

https://www.estuarygrouppractice.co.uk/extra-services

Please click below to go to My Health Online to order your prescriptions online

PATIENT ANNOUNCEMENT

27.05.22

 

The surgery wishes to inform all patients that Dr Shanti Karupiah, having been a GP here since April 2018 has formally retired from the partnership; her retirement took effect from 9 November 2021.

 

Dr Shanti Karupiah is sorry that she was unable to speak with you all to advise you personally of her retirement, but wishes to express what an honour and privilege it has been to care for you all.

 

We reassure all of Dr Shanti Karupiah’s patients that they will continue to receive excellent care and treatment from the remaining doctors at the Surgery and should contact any of the Surgery staff if they wish to discuss which of the remaining doctors they would prefer to consult from here onwards.

Dear Patients


Please find below current guidance on how to access Estuary Group Practice (Gowerton, Penclawdd and Pen Y Bryn sites) during the current Coronavirus pandemic. 

We have now moved to a telephone first approach to allow us to protect patients and reduce the impact of Coronavirus. GPs will continue to take calls and return them throughout the day. When asking for a call back, either through Ask My GP or telephone, you must give an up to date phone number and be able to answer when we ring.

You must also give the receptionist a description of your problem if calling in. When your call is returned the GP or nurse will speak with you, giving over the phone advice regarding your problem and where necessary you may be brought to surgery for further face to face assessment. Please do not put a request in if you cannot attend the surgery that day, wait until a day you know you can attend in case the GP/nurse wants you to come in. 


Additionally due to the changing situation of the Coronavirus pandemic please make sure to check your mobile phones for SMS messages from us, and also follow the Llwchwr cluster page on Facebook and Twitter. Other useful sources are linked below. 


Lastly in line with NHS and Public Health Wales guidance. If you have symptoms of a new persistent cough, fever or loss of taste/smell, you should self isolate and get a PCR test (not a lateral).


Thank you for your understanding at this time.

 

Yours Sincerely, 


The Doctors and Staff of Estuary Group Practice  
 

Useful Information :- 
https://www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/ 
Public Health Wales - https://phw.nhs.wales/ 

COVID vaccine in Swansea and Neath Port Talbot - Swansea Bay University Health Board (nhs.wales)

https://phw.nhs.wales/topics/immunisation-and-vaccines/covid-19-vaccination-information/

COVID-19 vaccination of unpaid carers [HTML] | GOV.WALES

https://sbuhb.nhs.wales/


Search Llwchwr Cluster on Facebook and @LlwchwrCluster on Twitter or links on the bottom of the page.

CONTACT US

Mill Street

Gowerton

Swansea

SA4 3ED

Telephone: 01792 872404

Repeat Prescriptions: 01792 872409

Beach Road

Penclawdd

Swansea

SA4 3YN

Telephone : 01792 850311

Repeat Prescriptions: 01792 850311

Alexandra Rd

Gorseinon

Swansea

SA4 4NU

Telephone : 01792 899090

Repeat Prescriptions: 01792 899090

Fax:   01792 875170